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Privacy Policy

This privacy policy was last updated on November 30, 2018.
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from luxipens.com (the “Site”). The Site is owned by LuxiPens LLC d/b/a LuxiPens (“we”, “us”, or “LuxiPens”) and you can contact us at any of the methods described at the bottom of this privacy policy.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We may collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you interact on the Site, we collect certain information from you, including your name, email address, and phone number.  We refer to this information as “User Information.”\
When we talk about “Personal Information” in this privacy policy, we are talking both about Device Information and User Information.

We use the User Information that we collect to: communicate with you and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products, services, or that of our third-party partners.
We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

When you place an order through the Site, we will maintain your User Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 18.

Under California law, California residents are entitled to request information regarding the disclosure of your Personal Information to third parties for those third parties' direct marketing purposes. California residents can make such a request by contacting us via the methods provided at the end of this privacy policy.

Under the General Data Protection Regulation (“GDPR”), if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

LuxiPens will exercise all reasonable efforts to safeguard the confidentiality of Personal Information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, LuxiPens shall not be liable for unauthorized disclosure of Personal Information due to no fault of LuxiPens including, but not limited to, errors in transmission and unauthorized acts of LuxiPens staff and/or third parties.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will revise the "last updated" date at the top of this privacy policy if any changes are made. We recommend you check from time to time to see if there are any changes in this privacy policy or any of our other policies.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info (at) luxipens (dot) com or by mail using the details provided below:
LuxiPens LLC d/b/a LuxiPens, 317 Commercial St. NE STE A PMB 437, Albuquerque, NM, United States.